beware of ongoing CPF scams (52)

While the scams related to the professional training account (CPF) are multiplying, meetings and explanations with Joelle Villeminot and Alexandre Nolle, of the agency Retravailler, specialist in the support of professional development, in Chaumont.

“Yes hi it’s the professional training account… (CPF)” Who has ever received a phone call that starts like this? In recent months, such calls have multiplied. SMS and e-mail also abound in everyone’s personal numbers. These are clearly scams because the CPF never sends such messages and does not directly contact the concerned people. Sometimes it’s just training organizations that call to talk about this famous account and try to promote the courses they offer. Again, many of them, if they do not practice illegality by calling, use false arguments to succeed in getting the interested person to take the training.

A huge financial windfall

At Chaumont, Joelle Villeminot is a professional development advisor in the Retravailler network. With Alexandre Nolle, territorial coordinator, they explain the principle and operation of this training account. “This is a personal account and no one other than the individual should access it or engage in a trip.” It is therefore not a question of providing either a Social Security number (the site’s identifier) ​​or a password to anyone, let alone over the phone. With these data, “there is nothing easier then to validate a training”, says Alexandre Nolle.

In fact, in France, every employee, self-employed or civil servant contributes to this training account. For someone full-time, 500 euros are credited over the year and also 800 euros for a recognized disabled person. “The financial windfall is huge, especially since many never use it!” The organizations they call know this very well and use the strategy to sell their training.

Thus, while they know that an employee accumulates this money throughout his career, with a ceiling of 5000 euros, he does not hesitate to say that they must be quick because, otherwise, they will lose money in their account at a certain date “There is no credit that disappears. This is false, except in the case of withdrawal. Even when the sum of 5000 euros has arrived, it remains at this level”, explains Joelle Villeminot.

Faced with the number of scams that have repercussions, Alexandre Nolle is not angry, especially since this type of practice “discredits other organizations that are serious and that do not canvass”. In case of doubt, it advises employees and the self-employed to contact the Retravailler agency directly, 78 rue Victoire-de-la-Marne, which has been managing professional development advice since 2019, at . They can be received by appointment and Joelle can answer all their questions, especially since the service is free. “To see if the chosen training suits them, they can also call the chosen organization, look at the content of the program on their website…”

Laura Spaeter

What to do if you are a victim?

If you can no longer connect to your account or if you find that you are low on money, going to, when you have not asked for anything, you are definitely a victim of a scam. In this case, you can report the scam on your account by filling out a form and keeping all supporting documents (screenshots of calls or text messages, organization name, address, contracts, etc.).

You can also contact the Info Scams platform of the Ministry of the Interior at 0805.805.817 (free number) and submit a complaint to the police station or gendarmerie brigade or in writing to the prosecutor of the judicial court.

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